Refund Policy

Last Updated: February 23, 2025

This Privacy Policy of iptvtrial.live (“Company”, “we”, “us”, or “our”) explains how and why we may collect, store, use, and share (“process”) your information when you use our services (“Services”), including when you:

  • Visit our website at iptvtrial.live or any of our other websites that link to this Privacy Policy.

  • Contact us through our sales, marketing, or events teams.

Questions or concerns?
Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies, please do not use our Services. For questions, contact us at boxiptv.nl@gmail.com.

Summary of Key Points

  • What personal information do we process?
    Personal information you voluntarily provide when using our Services.

  • Do we process sensitive personal information?
    No, we do not process sensitive personal information.

  • Do we receive information from third parties?
    No.

  • How do we process your information?
    To provide, improve, secure, and manage Services, communicate with you, and comply with legal obligations.

  • Do we share personal information?
    Only in specific situations when necessary.

  • How do we keep your information safe?
    We implement appropriate technical and organizational measures, but no system is 100% secure.

  • What rights do you have?
    Depending on where you live, you may have certain rights regarding your personal information.

Table of Contents

  1. What Information Do We Collect?

  2. How Do We Process Your Information?

  3. What Legal Bases Do We Rely On?

  4. When and With Whom Do We Share Personal Information?

  5. Do We Use Cookies and Tracking Technologies?

  6. How Long Do We Keep Your Information?

  7. How Do We Keep Your Information Safe?

  8. Do We Collect Information from Minors?

  9. What Are Your Privacy Rights?

  10. Do Not Track Features

  11. Privacy Rights for California Residents

  12. Privacy Rights for Virginia Residents

  13. Do We Update This Policy?

  14. How Can You Contact Us?

  15. How Can You Review, Update, or Delete Your Data?

  16. Trial Subscription & No Refund Policy

1. What Information Do We Collect?

Personal information you provide:
We collect personal data that you voluntarily provide when you:

  • Create an account

  • Contact us

  • Express interest in our services

Examples of personal information collected:

  • Email address

  • Phone number

  • Username and password

Sensitive information:
We do not collect sensitive personal information.

Payment data:
Payments are processed by third-party providers. We do not store full payment details on our servers.

Information collected automatically:
Some data is collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Language preferences

  • Country/location

  • Usage and log data

This information helps with security, analytics, and service improvement.

2. How Do We Process Your Information?

We use your information to:

  • Provide IPTV services

  • Manage user accounts

  • Provide customer support

  • Prevent fraud and abuse

  • Help us improve our website and services

3. Legal Bases We Rely On

We process personal information when permitted by law, including:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Legitimate business interests

For users in the EU, we comply with the GDPR.

4. Sharing Personal Information

We only share personal information when necessary:

  • Business transactions (mergers, acquisitions, sales of assets)

We never sell your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies to:

  • Ensure that the website functions properly

  • Improve the user experience

You can manage cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to fulfill our purposes or comply with legal requirements.

7. Data Security

We implement appropriate security measures to protect your information. No system is completely secure.

8. Information from Minors

Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from minors.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your data

  • Correct your information

  • Request deletion

  • Object to processing

Please contact us to exercise these rights.

10. Do Not Track Features

Currently, we do not respond to Do Not Track browser signals.

11. Privacy Rights for California Residents

California residents may have additional rights. We do not sell or share personal information.

12. Privacy Rights for Virginia Residents

Residents of Virginia have specific privacy rights under applicable laws.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Updates take effect as soon as they are published.

14. Contact Us

📧 boxiptv.nl@gmail.com

15. Review, Update, or Delete Your Data

You can submit requests to review, update, or delete your data by contacting us via email.

16. Trial Subscription & No Refund Policy ⚠️

When you activate a 1-day trial with iptvtrial.live, you agree to:

  • The 1-day trial is non-refundable

  • Once activated, no refunds will be issued

  • Any subscription purchased after the trial period is also non-refundable

By using our trial or subscription, you acknowledge that the service is digital and delivered instantly, and you waive your right to a refund.

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